Trustworthy
Others believe it.
What we do
SERVICES
We support organizations that transform lives with rigorous evaluations and evidence-based strategies.
Value proposition
Rigorous evaluationsthat people actually use.
Interventions with extraordinary promises require extraordinary evidence. We verify whether people’s lives and contexts changed, and we do it in a way any audience can understand: what changed and what can keep improving.
Six criteria
What makes evidence extraordinary .
No single criterion turns an evaluation into real evidence. It is the combination of all six.
Emotional
It creates feeling and meaning.
Rigorous
It has statistical backing.
Useful
It helps with everyday decisions.
Responsible
It incorporates previous metrics and learning.
Comparable
It is based on international references.
Seven servicesA portfolio designed
A portfolio designed
for every moment.
- 01
Social impact evaluations
The heart of what we do.
We measure whether people’s lives and contexts changed, based on the intervention’s objectives. We combine quantitative and qualitative methods with the right approach for the program’s stage.
- Mixed-method evaluations (quant + qual)
- Baselines and follow-up measurements
- Validated instruments adapted to context
- Triangulation with secondary sources
- 02
Impact measurement systems
A shared framework for multiple programs.
We design systems that combine cross-cutting metrics with metrics unique to each initiative. They make it easier to compare interventions and improve continuously.
- Architecture of cross-cutting indicators
- Program-specific metrics
- Continuously updated dashboards
- Data governance protocols
- 03
Theories of change
The strategy behind each intervention.
We reconstruct and synthesize the logic of change: aligning dimensions, subdimensions and indicators with the program’s real objectives.
- Co-creation workshops with teams
- Logical frameworks and results chains
- Assumptions, risks and enabling conditions
- Integration with IRIS+, SDGs and ESG
- 04
SROI calculation
Social Return on Investment, built participatively.
We calculate how much social value each invested peso creates by measuring investment, change, value of change and return, with sensitivity tests.
- Participatory proxies with stakeholders
- Deadweight, attribution and displacement
- Sensitivity tests for the return
- A defensible report for funders
- 05
Impact monetization and multipliers
Translating social and environmental value into monetary terms.
For banks, investment entities and corporations that need to integrate impact with financial criteria such as Net Present Value.
- Review and update of multipliers
- New multipliers (circular economy, human rights, corporate governance)
- Benchmarking with large-scale institutions
- Governance model: manuals, matrices and guides
- 06
Adaptive methodologies
When traditional methods are not enough.
Designs that combine rigor with playful and participatory formats for contexts and groups where the standard survey does not work.
- Game stations and decision boards
- Response cards and tangible instruments
- Graphic diaries and social mapping
- Participatory action research
- 07
Upgrade of previous evaluations
More mileage from what you already did.
We optimize evaluations that have already been completed to extend their usefulness: comparable over time, clearer and easier to communicate.
- Comparability between cohorts over time
- Theoretical support by index level
- Customized regional briefs
- Executive synthesis (max. 10 pages)
Evaluation designsWe choose the design
We choose the design
based on the causal question.
Four strategies to attribute changes to an intervention. They range from following the same group over time to random assignment. Each one solves a different type of counterfactual.
Effects over time
Same group, before and after.
We measure participants at different points and compare changes against their own baseline. Attribution is supported by the theory of change.
- Longitudinal measurements
- Theoretical counterfactual
- Agile and cost-efficient
Benchmarked effects
We compare against external standards.
When no comparison group is available, we contrast results with international references, sector averages or validated indexes (IRIS+, SDGs, ESG).
- Useful without a control group
- Globally comparable indicators
- Sector benchmarks
Controlled effects
Participants vs. similar non-participants.
We build a matched comparison group: people with equivalent characteristics who did not go through the program. We measure the difference attributable to the intervention.
- Matched comparison group
- Robust causal attribution
- Defensible results
Experimental effects
Random assignment to treatment and control.
The most rigorous way to estimate causality: comparable people receive the intervention randomly. Used when the program’s scale and ethics allow it.
- Random assignment (RCT)
- Maximum causal inference
- Publishable and scalable
Evaluation systems
A shared framework for multiple programs.
We combine organization-wide metrics with metrics that are unique to each initiative: comparable to each other and faithful to what makes every program special.
Evaluation
system
system
General metricsInitiative-specific metrics
Program 1General metricsInitiative-specific metrics
Program 2General metricsInitiative-specific metrics
Program 3- What is cross-cutting in the organization
- What is specific to each program
An exampleThree different interventions,
Three different interventions,
one shared framework for comparison.
Three interventions different
A
Organization that improves monthly income for reintegrated people
B
Organization that teaches social skills through art
C
Organization that delivers toilets in disconnected areas
Can have a shared framework
Monitoring system for illustration
With clear strategic changes
Build installed capacities
Increase quality of life
Foster network effects
And multiple ways to capture
On a scale from 1 to 10, how would you rate your ability to transform your life in one year? (before vs. after)
After the intervention, did your quality of life get worse, improve or stay the same?
How many people have you shared the knowledge gained in the intervention with?
To compare and improve
By organization · percentage change
- Intervention A: +11%
- Intervention B: +32%
- Intervention C: +2%
Overall · percentage change
- 2025: +7%
- 2026: +9%
- 2027: +3%
By organization · share that improved
- Intervention A: 65%
- Intervention B: 91%
- Intervention C: 32%
Overall · share that improved
- 2025: 54%
- 2026: 63%
- 2027: 48%
By organization · average people
- Intervention A: 0.3
- Intervention B: 4.3
- Intervention C: 5.6
Overall · average participants
- 2025: 1.3
- 2026: 3.6
- 2027: 3.1
SROI calculation
How much each invested peso is really worth.
We implement participatory SROI following Social Value International standards: we assign real value to social changes with financial proxies and show how much wellbeing each peso generates, transparently and without bias.
Cost, expense and investment reports for the program
- How much was invested? — cost
Program operation
Operation and execution records
Surveys, interviews, focus groups and indicator capture
- What changes were generated? — impact
Impact measurement system
Instruments that measure change
Surveys, interviews, focus groups and indicator capture
- What alternatives would be used if the intervention did not happen, and how much would they cost? — participatory proxies
- What changes would happen anyway? — deadweight
- What other factors contributed to the change? — attribution
- What changes were already happening and were only claimed? — displacement
Value measurement
Instruments that measure the value of change
SROI calculation and sensitivity tests
- What social value does the investment generate? — social return
SROI calculation
Calculation and sensitivity tests
Deliverables
We always prioritize the user experience.
The result is not a cryptic report. Every piece is designed to be easy to use, from collection to reporting.
During collection
Instruments
that are easy to answer
Guides
that are easy to replicate
In reporting
Dashboards
that are easy to update
Soft pieces
that are easy to communicate
Sampling rigor
90%minimum confidence
5%maximum margin of error
Our quantitative evaluations work with simple random samples. Qualitative evaluations use purposive samples, semi-structured interviews, anonymized transcripts and thematic analysis through axial coding.
We cross quantitative and qualitative evidence to capture both magnitude and meaning.
Sectors and clientsWe have evaluated
We have evaluated
almost every type of intervention.
- Education and training
- Culture and arts
- Rural entrepreneurship
- Accelerators
- Volunteering and citizenship
- Mentoring
- Diversity and inclusion
- Financial education
- Environment
- Circular economy
- Impact investment
- Migration and mobility
- Civic culture
- Prevention
- Gender and women’s leadership
We work with →Corporate foundations · Cooperatives · Financial institutions · NGOs · Universities · Local governments · Multilateral organizations
Frequently asked questions
- What is a social impact evaluation?
- It measures whether people’s lives and contexts changed because of an intervention, comparing evidence against the program’s objectives. It combines quantitative and qualitative methods according to each initiative’s timing and question.
- What evaluation designs does Resuelve use?
- Four levels according to the question and the program’s maturity: effects over time, benchmarked effects, controlled effects and experimental effects.
- What deliverables does an evaluation include?
- During data collection: instruments that are easy to answer and guides that are easy to replicate. In the report: dashboards that are easy to update and softer pieces that are easy to communicate, plus the evaluation reports.
- What is SROI and how is it calculated?
- Social return on investment: how much social value each peso invested generates. It is calculated by measuring the investment, the change, the value of that change and the return, with sensitivity tests on assumptions.
- Which sectors does Resuelve work in?
- Education and training, culture and arts, rural entrepreneurship, accelerators, volunteering, mentoring, diversity and inclusion, financial education, environment, circular economy, impact investing, migration, civic culture, prevention and gender, among others.
Let's talk
Write to us.
Tell us which programme you want to understand better. Here's what happens next:
- 01We read your messageWe reply within 48 hours.
- 02We schedule a callTo understand your programme and what you need to know about it.
- 03We propose a pathHow we'd evaluate it, with what scope and deliverables.